Privacy policy

IMPRESSION HOUSE is operated by INK & IMPRESSIONS LLC (“we,” “us”). This policy explains how we collect, use, and share personal information when you visit inkandformhome.com or place an order.

Business contact

INK & IMPRESSIONS LLC
Doing business as IMPRESSION HOUSE
1808 Atherton Ct, Lawrence, KS 66044, United States

Email: support@inkandformhome.com
Phone: +1 (954) 573-5554

Information we collect

  • Contact and shipping details you submit: name, email, phone, mailing address
  • Order details: products purchased, price, and delivery information
  • Return details needed to approve a return and arrange standard return shipping
  • Payment information processed by our payment provider; we do not store full card numbers on our servers
  • Device and site-use data, including IP address, browser type, and pages viewed
  • Messages you send to customer service
  • Customs and delivery information needed to ship an order to the United Kingdom

How we use information

  • Process, ship, and support orders, including international delivery and customs paperwork
  • Process returns and provide standard return shipping
  • Send order, shipping, and return emails
  • Improve the website and prevent fraud
  • Comply with law, including tax and customs rules
  • Send marketing email only if you opt in; you can unsubscribe at any time

Legal bases (United Kingdom and similar laws)

Where UK GDPR or the UK Data Protection Act 2018 applies, we rely on one or more of these bases:

  • Contract: to take and fulfil your order, and to handle returns
  • Legitimate interests: to run, secure, and improve the store, and to prevent fraud
  • Legal obligation: tax, accounting, and customs records
  • Consent: marketing email and non-essential cookies, where consent is required

Who we share information with

We do not sell personal information for money. We share information only as needed to run the store:

  • Shopify, which hosts the store
  • Payment processors that complete checkout
  • Shipping carriers and customs intermediaries that deliver packages or process returns
  • Email and customer-service tools
  • Advertising and analytics partners, including Google, if those tools are enabled on the site
  • Authorities when required by law

International transfers

We are based in the United States. If you are in the United Kingdom, your information is transferred to the United States and processed there. We use our service providers’ contractual safeguards (such as standard contractual clauses) where required.

Cookies

We use cookies and similar tools for checkout, cart, preferences, analytics, and — if enabled — advertising. Essential cookies are needed for the site and checkout to work. For non-essential cookies, United Kingdom visitors should be able to accept or reject them through the cookie banner. You can also control cookies in your browser. Blocking some cookies may prevent checkout from working.

Your choices

You may request access to, correction of, or deletion of personal information we hold, subject to records we must keep for orders, taxes, customs, returns, and legal claims. Email support@inkandformhome.com.

United Kingdom rights

If UK data protection law applies, you may also have the right to:

  • access your personal data
  • correct inaccurate data
  • erase data in certain cases
  • restrict or object to certain processing
  • receive a copy of data you provided (data portability)
  • withdraw consent where processing is based on consent
  • complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk

Depending on your U.S. state, you may also have the right to opt out of certain advertising use of your data. See Your Privacy Choices.

Children

This store is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates

We may update this policy from time to time. The current version will be posted on this page.