What do you sell?
Indoor home décor, including wooden and metal wall décor, decorative figurines, and functional accessories such as tissue holders and tealight holders. Each product page lists materials, size when available, and what is included.
Who operates this store?
IMPRESSION HOUSE is the trade name of INK & IMPRESSIONS LLC. Our website is inkandformhome.com.
Where are you located?
1808 Atherton Ct, Lawrence, KS 66044, United States.
What are your hours?
Monday–Friday, 9:00 AM–5:00 PM Eastern Time. We aim to answer email within 1–2 business days.
How do I contact you?
Email support@inkandformhome.com or call +1 (954) 573-5554. Include your order number if you already placed an order.
Where do you ship?
We currently ship within the United States only.
How long does shipping take, and what does shipping cost?
We process in-stock orders within 1–3 business days after payment. Standard delivery within the United States is typically 5–8 business days after the ship date. Orders of $50.00 or more ship free. Orders under $50.00 pay a fixed standard shipping fee shown at checkout. Full details are in our Shipping Policy.
What is your return policy?
You may request a return within 30 days of delivery. Items must be unused and in original packaging. Email us first for an RMA. If the return is our error, we cover return shipping. If it is a change of mind, you cover return shipping. Full details are in our Refund Policy.
Do you make custom pieces?
The store sells the products listed on the website. We do not offer custom manufacturing as a standard service. You may email a request; we will tell you if we can help. A custom item, if accepted, may not be returnable. That will be stated before you pay.